Greenway Community Practice is Hiring!

We are looking for a warm and enthusiastic Medical Receptionist to join our friendly team at Greenway Community Practice.

Referred to as a ‘Care Navigator’ you will be required to provide the first point of contact for patients and assist them in accessing the appropriate service or healthcare professional. Excellent organisation skills and a passion to deliver exceptional customer service are essential for the role.

You will be required to undertake a variety of administrative tasks to assist in the smooth running of the department including answering the telephone, booking appointments, providing face to face receptionist duties to our patients and various administrative tasks to maintain an outstanding patient experience.

We are a Practice of 5 GP Partners and 3 GPs, with a patient list size of over 9,500. We are very proud to have been rated as ‘Outstanding’ by the Care Quality Commission and voted 3 times the ‘Best GP Practice in Bristol by our patients in the annual GP patient survey.

We have one of the best patient recommendation scores with 99% of patients recommending our service.

The successful applicant will need to have experience of providing high standards of customer service and thrive on working as part of a team. Experience within a similar role is preferred but not necessary for the right candidate as full training is provided.

For this part time role of 15-20 hours per week, an hourly rate of between £9.49 is on offer together with an NHS pension and 31 days holiday pro rata.

If you are interested in this exciting opportunity and would like to apply, please send your CV and cover letter to Kate Barnes, Practice Business Manager at kate.barnes3@nhs.net  

Published: Aug 28, 2021