Jobs at Greenway Community Practice

An exciting opportunity has arisen for a warm and enthusiastic Medical Receptionist to join our friendly team at Greenway Community Practice.

You'll be working within a supportive, close-knit reception team and you’ll play a vital role in providing high-quality, patient-centred care.

What you'll be doing

Referred to as a ‘Care Navigator’ you will be required to provide the first point of contact for patients and assist them in accessing the appropriate service or healthcare professional. Excellent organisation skills and a passion to deliver exceptional customer service are essential for the role.

You will be required to undertake a variety of administrative tasks to assist in the smooth running of the department including answering the telephone, booking appointments, providing face to face receptionist duties to our patients and other administrative tasks to maintain an outstanding patient experience.

Why Greenway?

We are a Practice of 5 GP Partners and 5 GPs, with a patient list size of over 12,000. We are very proud to have been rated as ‘Outstanding’ by the Care Quality Commission and voted the ‘Best GP Practice in Bristol by our patients in the annual GP patient survey.

We have one of the best patient recommendation scores with 95% of patients recommending our service.

Who are we looking for?

The successful applicant will need to have experience of providing high standards of customer service and thrive on working as part of a team. Experience within a similar role is preferred but not necessary for the right candidate as full training is provided.

Job Summary

• To provide an efficient and effective reception, clerical, and administrative support service to the practice team in accordance with relevant policies and procedures.
• To use skills, knowledge, and experience to support the administration systems in the practice.
• As a Care Navigator you will be expected to provide a consistent point of contact for both patients and staff, with the aim of enabling patients to get the right coordinated support, at the right time to help manage a wide range of needs.
• This will include active signposting to a range of statutory and voluntary sector services which are often complex and difficult to navigate.
• To offer general assistance to the practice team and project a positive and friendly image to patients and visitors both in person and on the telephone.

For this part time role of between 15 to 20 hours per week, an hourly rate of £12.21 to £12.39 is on offer together with an NHS pension and 31 days holiday pro rata. 

If you are interested in this exciting opportunity and would like to apply, please send your CV, and cover letter via our secure online form

Closing date for applications Friday 31st October 2025.

A rare and exciting opportunity has arisen for an experienced, friendly, and enthusiastic Clinical Lead Practice Nurse to join our highly regarded team at Greenway Community Practice.

We are seeking a Clinical Lead Practice Nurse to join our team on a part time, permanent basis. As the clinical lead, you will work closely with the Nurse Team Non-clinical Manager and Practice Manager to provide leadership to the nursing team and oversee the delivery of nursing services across the practice.

The role focuses on maintaining clinical standards, improving services, and supporting the ongoing professional development of nurses and healthcare assistants.

This is an excellent opportunity for a local Practice Nurse who enjoys leadership and is committed to providing high-quality care in a primary care setting. You will take a central role in supporting and guiding a small, close-knit nursing team while helping to develop and improve clinical services.

This is an excellent opportunity for a local Practice Nurse who enjoys leadership and is committed to providing high-quality care in a primary care setting. You will take a central role in supporting and guiding a small, close-knit nursing team while helping to develop and improve clinical services.

Why Greenway?

Greenway Community Practice is located in Southmead, a northern suburb and council ward of Bristol. Filton (in South Gloucestershire) and the Bristol suburbs of Monks Park, Horfield, Henleaze and Westbury on Trym are on its boundaries.

The area is well served with a range of local parks and sporting facilities. On the Southmead development trust site, where the practice is based, is a vibrant community gym and Café. A David Lloyd private gym is located next to our Practice and Horfield Sports Centre is a mile away.

You would be part of a strong and experienced clinical team comprising of 5 GP partners, 5 salaried GP’s, 2 clinical pharmacists, 3 Nurses and 4 HCAs a Paramedic Practitioner and a First Contact Physiotherapist.

We are very proud to have been rated as ‘Outstanding’ by the Care Quality Commission and voted 4 times the ‘Best GP Practice in Bristol’ by our patients in the annual GP patient survey.

We are ranked 65 in the top 100 practices in England and have one of the best patient recommendation scores with 95% of patients recommending our service.

We are a popular training practice with an excellent staff retention rate. We engage in regular clinical meetings and invest time to interact with each other on a daily basis. There is also a mentorship scheme in place for newly qualified GPs.

With a list size of over 12,000 patients, we’re a busy and vibrant Practice—but one that never loses its community feel, team spirit, and fun.

Who We’re Looking For

We’d love to hear from caring, compassionate nurses who bring positivity, energy, and a great sense of humour to their work. If you’re passionate about improving lives and want to lead a fantastic and experienced nursing team—you’ll fit right in.

This vacancy will close at 23:59 on Wednesday 5th November.

Interviews are anticipated to be held on 17th and 18th November subject to confirmation.

For informal enquiries please contact Practice Manager Kate Barnes.

If you are interested in this exciting opportunity and would like to apply, please send your CV, and cover letter via our secure online form