Coronavirus: What you need to know

Greenway Community Practice have implemented the following measures in response to guidance issued by NHS England:

With effect from Monday 16th March 2020 the practice will be offering same day telephone appointments only with GPs, Nurses and HCA’s. If during your telephone appointment the clinician decides that you need to be seen they will make a further appointment for you to be seen at the surgery. We will also be offering same day telephone appointments with GPs via all online booking platforms.

 If you already have an appointment booked please attend as normal unless we contact you otherwise.

To arrange a telephone appointment, please call the main surgery number from 8.30am – 6.30pm Mon – Fri. 

In order to assist in preventing the spread of Coronavirus please do not visit the surgery unless absolutely necessary. We also encourage regular hand washing and use of the alcohol gels available if you need to visit the surgery for the reasons stated above.


The NHS is well prepared for outbreaks of new infectious diseases and has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Check online at and at for advice on your travel and contact history and the latest Coronavirus information.


The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough and/or
  • high temperature

For most people, coronavirus (COVID-19) will be a mild infection

If you are worried you may have coronavirus please do not come into the surgery.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see our coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
  • if you have fever, cough or shortness of breath

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone. 111 may advise you to contact the surgery, please book a telephone consultation. Please do not come into the surgery.