Vacancy: Pharmacy Technician




We are seeking a dedicated Pharmacy Technician to join our team in providing excellent pharmaceutical services and patient care in a busy GP practice.


Job Summary

We are seeking a dedicated Pharmacy Technician to join our team in providing excellent pharmaceutical services and patient care in a busy GP practice. As a pharmacy technician you will play a crucial role in assisting our clinical pharmacists in providing medication and healthcare services to our patients. This is a rewarding opportunity to contribute to the well-being of others and make a positive impact in the healthcare field.

The post holder will work with our administrators, pharmacists and with our wider team. The role will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

Initially, the post holder will be working exclusively within our practice, but the role is expected to evolve into a ‘Hub’ model, collaborating with other GP practices in the area with an idea to expand patient services within the community.

For this part time role, we offer a competitive salary, NHS pension and 31 days annual leave pro rata alongside training opportunities.

For further details on the role please contact Kate Barnes, Practice Business Manager.Informal visits are welcomed and encouraged.


Key Responsibilities


  • Working alongside our Clinical Pharmacists in accordance with agreed prescribing standard operating procedures.
  • Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
  • Day to day handling of prescription queries within area of own competence
  • Medicines reconciliation post discharge and on other transfers of care
  • To update and maintain accurate patient medication records on the practice clinical computer system, including advice given and action taken
  • Delivery of training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration within General Practice.
  • Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
  • Support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
  • Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
  • Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act and GDPR; Caldicott Guidelines and the Confidentiality Code of Conduct.

Technical and Administrative:

  • Support the multi-disciplinary team to ensure efficient medicines optimisation processes are being followed.
  • Review and action safety alerts, disseminate where needed.
  • Implement efficient ordering and return processes and reducing medication wastage.
  • Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
  • Promotion of Electronic Repeat Dispensing (eRD) and online ordering
  • Develop relationships with other pharmacy professionals and members of the multi-disciplinary team to support integration across health and social care including primary care, commissioners, community pharmacy, secondary care and mental health.
  • Support practice reception team in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
  • Support the implementation of prescribing policies and guidance within GP practices, care homes and other primary care settings.
  • Support the practice to deliver on IIF agenda, QOF and locally commissioned enhanced services.
  • Provide support in reviewing and developing practice policies for CQC requirements.


The postholder will:

  • Develop a culture that promotes equality and values diversity. The postholder must be aware of and committed to the Equality and Diversity policies of the appointing GP Practice and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.
  • Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
  • The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisation’s safeguarding protection policies and procedures.
  • Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control Lead.


  • The post-holder will strive to maintain quality within the practice, and will:
  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
  • Work effectively with individuals in other agencies to meet patients’ needs.
  • Effectively manage own time, workload and resources