All the up-to-date information on Coronavirus (Covid-19)

GP Services during Covid-19

Information about what services we are able to provide to our patients during COVID-19

Managing your medication during COVID-19

Information on new guidelines of how the Practice process your prescriptions

More information and Resources

Trusted websites that provide more information regarding the pandemic of COVID-19 for the general public

Asthma and COVID-19

If you have severe asthma, you may be at higher risk of developing more serious complications from COVID-19 and social distancing (along with other measures to avoid catching the virus such as regular hand washing) is even more important.

Download the Information Here

Diabetes and Covid-19

When you are ill your body is less responsive to the insulin you  inject. It is important to test your blood sugars regularly as illness usually makes your blood sugar levels rise even if you are eating less than usual. It is possible to manage your blood sugars during illness and avoid development of secondary problems.

Download the information here

High Risk Patients and COVID-19

The UK Government has set out a road map for the clinically extremely vulnerable on the future of the shielding programme. Click the link below for updated guidance from the government, as of 1st July 2020.

COVID Guidelines for clinically vulnerable patients

Social Distancing and COVID-19

Please click on the links below for more information on social distancing during the Coronavirus outbreak.

GOV.UK - Guidance on social distancing for everyone in the UK

Social Distancing Guidelines

Self Isolation and COVID-19

Guidance for people with confirmed or possible coronavirus infection/similar symptoms and information on self-isolation if you or someone you live with has symptoms.

Click HERE for NHS Guidelines

Self Isolation Certificate

What is this?

For Greenway Patients who are currently self isolating according to government guidelines. This note can be given to the employer should they require evidence from their employee.

Download the Certificate here

Covid -19 and Domestic Violence

Isolating at home due to COVID-19 can be challenging for everyone, but if you are also in a difficult relationship it can be even harder. There is help available for Women, Men and children. Please phone and talk about it when safe to do so. If in immediate danger call 999 and speak to the police. Please phone and speak to your GP for help and advice when safe to do so. If you aren’t sure have a look at this information -

Other useful numbers and links:

National 24 hour helpline – 0808 2000 247 (for women)

Men’s Advice Line – 0808 8010327

Respect – 0808 802 4040

Galop – 0800 999 5428 (LGBT+ helpline)

Please don’t suffer in silence

Covid -19 and Mental Wellbeing

During this COVID-19 pandemic, we are aware that patients will have significant mental health needs.

A Mental Well-being toolkit has been created to help you look after your mental & physical health during this difficult period.

Download the toolkit Here

Latest News from Greenway Community Practice

GP Services during COVID-19

We would like to thank you for your continued support and understanding as we have adapted our working processes in light of the Covid-19 pandemic. We have been impressed with how patients have been self-managing their minor ailments during this time and hope that this has increased people’s confidence in continuing to do so.

As government eases lockdown and as society starts to resume the practice continues to play a key role in maintaining the underlying health of our population be it Covid related or not. It is vital that we continue to provide care to all patients and start to resume routine work. In order to do this we have again reviewed the services offered at the practice and the following list of services will be in place effective 1st June 2020.

Please note;
Despite services beginning to resume it is still important that you only visit the practice when absolutely necessary to do so. Many of our administrative queries and medication requests can and will continue to be handled over the phone or by email.

Services that will continue/resume where safe to do so;
Please note some of these services may be carried out remotely by telephone or video consultation

  • New patient registrations (available online via our website)
  • Unwell patients requiring medical attention following initial telephone consultation
  • Investigations for immediately necessary conditions
  • Symptoms consistent with cancer that may require referral
  • Blood monitoring for high risk medications e.g. INR and Immunosuppressant’s
  • Cervical smear tests
  • Childhood immunisations
  • Coil fits and changes
  • Contraceptive Implant fits
  • Medication reviews
  • Pill checks will be done remotely if required
  • Essential injections e.g. Prostap, aranesp, clopixol, testosterone
  • Some minor surgery including Joint injections where appropriate
  • Insurance reports, Medicals, DVLA medical examinations (on a case by case basis)
  • Palliative care
  • Postnatal and baby checks
  • Ring pessary changes
  • Routine reviews of care for people with long term conditions such as Diabetes, COPD, Asthma and Heart disease – remote reviews will be carried out wherever possible.
  • Routine vaccinations e.g. Seasonal flu, pneumococcal, shingles, Men ACWY, MMR
  • Stop Smoking clinics
  • Vitamin b12 injections
  • Wound management/dressings

Services that will be postponed until further notice;

  • Ear syringing
  • New patient checks
  • NHS health checks
  • New patient medical examinations, unless clinically indicated
  • New travel vaccinations
  • Spirometry unless clinically indicated

Booking appointments;

  • To ensure the safety of our patients and staff, and to limit foot fall in the practice, you will not be able to book face to face appointments with the GP.
  • The practice continues to offer telephone appointments with your usual GP.
  • If the GP feels after speaking to you that you need to be seen face to face then they will book this with you accordingly.
  • In order to assist in preventing the spread of Coronavirus please do not visit the surgery if you are experiencing symptoms associated with Covid-19 including:

 a new continuous cough
 OR a high temperature
 OR loss of/change in smell and taste.

Helpful advice for when visiting the practice;

When visiting the practice for routine care it is important that you follow the guidance below to protect you and others;

  • Covid symptom screening will also take place prior to entering the consulting room.
  • Wear a face covering.
  • Arrive for your appointment on time. To limit the foot fall in the practice please remain in the car/outside until a few minutes before your appointment. Do not arrive more than 5 minutes before your appointment time.
  • Refrain from using the practice toilets unless absolutely necessary.
  • Use the hand gels provided.
  • Please do not come to the surgery if you are experiencing symptoms associated with Covid-19 including a new continuous cough OR a high temperature OR loss of/change in smell and taste.

For regular practice updates please follow our practice Facebook page or log on to our website where there is a designated Coronavirus page

Managing your Medication during COVID-19


The practice WILL NOT be issuing printed prescriptions for the foreseeable future and all prescriptions will be sent electronically to the pharmacy. Please ensure you prepare for this change by making sure you have a nominated pharmacy – this can be done over the telephone or online via Patient Access.

Repeat Prescriptions

Please only visit the practice to order your repeat medication as a last resort.

You can order your repeat medication in the following ways;

  • By contacting your pharmacy directly.
  • By registering for the NHS App or online Patient Access. Further information on how to do this is available via our website
  • By emailing us at
  • By completing a repeat prescription order form and posting in the red post box in the practice foyer. To protect you and others from any risk please only visit the practice to order your repeat medication as a last resort.

Please note that any repeat medication requested too early will be rejected.

Medication Delivery

If you are having difficulty collecting your prescriptions from your pharmacy due to the self-isolating or protective shielding measures please let us know.

Our receptionists will be able to put you in contact with a group of patient volunteers who can arrange your medication to be collected from the pharmacy and delivered to your home.