FFT – Information
What is the Friends and Family Test The NHS wants to ensure that you have the best possible experience of care. The Friends and Family Test is a way of getting your feedback about your experience and helping to drive improvement in the services we offer. When you receive care from us, you will be given the opportunity to give your feedback. We will ask you to answer a few simple questions about your experience including whether you would recommend the Practice to friends and family. How will the results be used? We will gather the results and analyse them to see if any action is required. The results are then published on the NHS Choices Website as well as the Practice website and in the Practice reception area. Where can I get more information?
- Visit the website – www.nhs.uk/friendsandfamily
- Click on the button below to view a short guide for patients
- Or view the video below!
Lines open Monday-Friday: 8.30am-6.30pm
The surgery is open 8.00am – 7pm from Monday-Thursday and 8.00am – 6.30pm Friday.
If you need medical advice outside our opening hours please ring NHS 111