CQC RATING 

Last rated – 12 April 2016

Dear Patient

Following the CQC inspection of the Practice on 26 January 2016, the CQC Inspection Report has now been published. The overall outcome for the Practice was GOOD in all areas i.e. Well Led, Responsive, Effective, Caring and Safe.

To see the outcome and the report please follow the attached link above.

Overall we are satisfied with the outcome with only a few improvements being highlighted and which were implemented immediately. However, we were actually disappointed that CQC considered that only one aspect of all the work we do was considered outstanding. We felt that this was surprising given the excellent feedback we receive and the achievements of the Practice. A few examples include
• Excellent access, underpinned by the very high GP to patient ratio relative to the national or local average
• Excellent feedback, well above national and local figures
• A flu campaign which is both original and produces excellent results with the Practice being the top Practice in Bristol for flu vaccinations

We will continue to work to provide what we hope you will consider is excellent care and treatment

Peter Riordan
Practice Manager

 

Opening Hours

Lines open Monday-Friday: 8.30am-6.30pm

The surgery is open 8.00am – 7pm from Monday-Thursday and 8.00am – 6.30pm Friday.

If you need medical advice outside our opening hours please ring NHS 111

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