Book an appointment

Surgery and clinic attendance is by appointment only. We have a personal list system and you will be offered an appointment with your usual doctor. If you need to be seen more quickly, the Receptionist may offer you an appointment with another doctor.  However generally we would anticipate you wait to see your usual doctor. Appointments may be made in person, online or by telephone during surgery hours. Whilst we operate with a personalised list, every effort will be made if you need to see a male/female GP at any time.

Book direct

Call 0117 9598939

If you need medical advice outside our opening hours please ring NHS 111. They will direct you to the most appropriate service including out of hours doctors and nurses.

Lines are open Monday-Friday, 8.30am – 6.30pm

The surgery is open:
Monday – Thursday, 8.00am – 7pm
Friday – 8.00am – 6.30pm

Book online

Register for our online booking service for an easy way to book appointments, order repeat medications, access your medical records and update your details.

Extended Hours

The Practice offers extended hours appointments beyond our own already wide choice of appointment times. These additional appointments are available only to those patients who have difficulty accessing routine care with their own Doctor within the usual hours advertised. These will be available with your own usual Doctor on a weekly basis.

Home Visits

Home visits are at the discretion of the doctor. If you are too ill to be brought to the surgery or if you are housebound, please phone and leave a message, before 11am. The Doctor will then ring you as soon as possible to discuss your request. Occasionally, the doctor may feel it is more appropriate for a member of the community nursing team to attend. They will always discuss this with you first.

Telephone Consultations

If you require advice or information, or wish to pass a message to your Doctor, please contact Reception. The Receptionist may offer you a telephone consultation with your doctor or a nurse. This would be helpful if requested before 11.00am. You will need to give a reason for your telephone request so the GP’s can prioritise their list of telephone calls.  Please check with reception that we have the correct telephone number for you.

Please note we will not be able to take medication requests on the phone. If you have any questions regarding your medications and your Community Pharmacist cannot answer the question the Derrick our Clinical Pharmacist will deal with your query.

Timetables

Doctor Monday Tuesday Wednesday Thursday Friday
AM PM AM PM AM PM AM PM AM PM
Dr Cross S S S S S S *
Dr Grimshaw S S S S S S *
Dr Collenette S S S S S *
Dr Statter S S S S S S *
Dr Halsey S S S S S *
Dr Cleverly S S S S S S *
Dr Hay S S S S S

‘S’ denotes a GP has a bookable surgery that morning or evening. “*” Friday pm has an early afternoon surgery and an evening surgery for urgent / can’t wait problems. The Doctors take it in turn to cover these surgeries so you may not see your own doctor if they are not covering that week.

The Practice offers extended hours appointments beyond our own already wide choice of appointment times. These additional appointments are available only to those patients who have difficulty accessing routine care with their own Doctor within the usual hours advertised. These will be available with your own usual Doctor on a weekly basis.

Doctor Monday Tuesday Wednesday Thursday Friday
Dr Cross EH
Dr Grimshaw EH
Dr Collenette EH
Dr Statter EH
Dr Halsey EH
Dr Cleverly EH
Dr Hay EH

EH denotes when the doctors do their extended hours. These appointments are only available to those who can not attend the routine appointments during working hours.

Monday Tuesday Wednesday Thursday Friday
8.30am – 6.30pm 8.30am – 6.30pm 8.30am – 6.30pm 8.30am – 6.30pm 8.30am – 4.30pm