Our Mission

Our Practice is dedicated to providing quality, patient-centred health care by helping individuals achieve a sense of well being, whatever their particular needs, working in partnership with our local community.

Our Philosophy

We learn from all we do and value and support both our patients and staff.

CQC Rating

Greenway Community Practice has achieved the CQC overall rating of GOOD

See the report

About Greenway

Greenway Community Practice is an established local practice. We have recently celebrated 10 years of successful service to our patients. We serve a list of over 8200 patients concentrated mainly in the BS9 and BS10 areas.

We have a team of 7 doctor a clinical pharmacist, 4 specialist nurses, 2 health care assistants and a phlebotomist, who provide much of the medical care. In addition, our clinical team is fully supported by excellent reception and administrative staff.

The doctors have personal lists of patients i.e. all patients and their families / households have a named GP, facilitating strong GP-patient relationships and continuity of care. Urgent problems can, of course, be dealt with by other members of the team when your own doctor is not available. We also use each others special interests / skills to give patients the best treatments ‘in-house’.

Our Services

Find out more about our available treatments by clicking the button below.

About our services


Dr James Cross

Dr James Cross

I qualified as a doctor in 1995. I came to Bristol in 1999 where I completed my GP training before becoming a partner in the practice in 2005. I work with Bristol Drugs project in providing the service for patients who have drugs and alcohol problems. I am responsible for the safety of your patient records and the confidentiality around them, so I am the information governance lead and Caldicott guardian. Outside of work I train for and compete in a variety of endurance events when my two girls allow me to.

Dr Elizabeth Grimshaw

Dr Elizabeth Grimshaw

I grew up in Bristol and qualified from The University of Nottingham in 1999. I spent some time working in Accident and Emergency in New Zealand before returning to Bristol to become a GP in 2005. I have special interests in teaching and training, sexual health medicine and research. Outside of work, I enjoy spending time with my family, travelling and camping with my twins.

Dr Anna Collenette

Dr Anna Collenette

I qualified in London in 2003 and came to Bristol to be close to family. I have a specialist interest in Diabetes and have a role in diabetes advising the CCG (Clinical Commissioning Group). I work closely with Derrick Heffter our practice pharmacist to ensure we are prescribing the right medicines at the right time. Hazelwood Gardens is our local nursing home that I look after with their excellent nurses and carers. I love swimming, cycling and running and keep fit doing triathlons in my spare time.

Dr Nicholas Halsey

Dr Nicholas Halsey

I qualified as a doctor in 2008 after knowing I wanted to become a GP for many years. I enjoyed working in numerous specialities before completing my GP training here in Bristol before joining Greenway in 2014. I am the practice lead for Respiratory medicine, Self-care, IT and Tenancy amongst other responsibilities. When not being a GP, I love mountain biking, playing the drums and spending time with my young son, wife, family and friends.

Dr Sarah Cleverly

Dr Sarah Cleverly

I qualified from Nottingham University in 2007. I worked in various hospital specialties in Derby and Chesterfield before moving to London for my GP training. After working in London for a few years my husband and I decided to move to Bristol to be closer to family. In my spare time, I enjoy Pilates and I am currently relearning to play the piano after a long break.

Dr Gillian Hay

Dr Gillian Hay

I qualified from Sheffield Medical School as a GP in 1998 and moved to Bristol in 2001 with my husband’s job. I have worked in a number of different practices across Bristol over the last 17 years as a Retainer, a locum and a salaried GP and chose finally to put down my roots in Greenway Community Practice, Southmead. My special interests include Dementia, Care of the Elderly and Domestic Violence. Outside of work I am married with three teenage children, a springer spaniel and enjoy singing, walking, cycling and sailing; not necessarily in that order.

Dr Mark Statter

Dr Mark Statter

I qualified from Sheffield University in 2008 and came to Bristol in 2012 to complete my GP training. I have worked in several specialities, including a year working in New Zealand. I enjoy the variety general practice brings and have a particular interest in sports medicine and teaching. Outside of work I am kept busy with my two little boys but where possible I try and spend as much time outdoors cycling, running and enjoying the environment around us.

Dr Patrice Yoong - Maternity Cover for Dr. Cleverly

I qualified as a doctor and moved to the South West in 2009. I enjoyed working in a wide variety of hospital specialities before completing my GP training and working in practices as a GP locum. My husband and I have recently returned to Bristol after a wonderful experience of living and working in Melbourne and Sydney, Australia for 18 months. I am now currently covering Dr Cleverley’s maternity leave. I enjoy the breadth of general practice and my interests include sexual and reproductive health, mental health and paediatrics. Outside of work, I enjoy long walks, yoga and baking.


Lori Adams

Lori Adams – Lead Practice Nurse


Sandy Halliwell

Sandy Halliwell – Practice Nurse

I trained in the dark ages at Thames Valley University London between 1992–1995. Post-Graduation I worked in various A + E departments both in the UK and at ‘home’ in New Zealand – and loved working in a rapidly changing environment. The arrival of children meant shift work was no longer an easy option so I moved into Practice Nursing. I have a special interest in Chronic Disease Management, particularly Diabetes, and am involved in managing these long term conditions. I enjoy running and swimming and try to do at least 1 Triathlon a year!

Julie Prior – Practice Nurse

I qualified as a nurse in 1996 after training at the Royal Free Hospital in London. After working in a variety of hospital and community settings, I became a practice nurse 15 years ago. I really enjoy the variety of the work and the huge range of people I get to meet during my working day.
I have a special interest in respiratory disease, helping patients manage their asthma and COPD. Outside of work I love to travel and socialise with family and friends.

Clare Shah

Clare Shah - Practice Nurse

I qualified as a Nurse in 2008 at UWE and worked for the first few years in Renal and Transplant at Southmead Hospital before moving into the community as a District Nurse. I now work in the Treatment Room doing wound care, compression bandaging, smears and a variety of other nursing tasks. Outside of work I enjoy spending time with my pets and husband.

Community Nursing Team

District Nurses are based at Shirehampton and cover our Practice area. They can often help our patients for particular problems associated with ulcers, pressure sores, catheters and bowel problems. You can contact them directly on 0117 3773356.
Midwives are based at Southmead Health Centre and can be contacted via - 0117 9084684. If you think you might be pregnant then please visit our advice page on pregnancies.


Kate Barnes

Kate Barnes - Practice Business Manager

I graduated from the University of Birmingham in 2003 with a BA in Hospitality & Business Management. I joined Marriott International hotel group where I have held a number of different roles at different locations in the South West the most recent being Director of Hotel Operations in Bristol. I joined the practice in June 2018 as Practice Business Manager where my main role is to co ordinate the smooth running of the practice to ensure that we provide the highest standard of care to our patients and staff. I enjoy going for long walks and bike rides with my husband and two children and have a keen interest in interior design.

Derrick Heffter

Derrick Heffter - Practice Clinical Pharmacist

Derrick Heffter is here from Monday – Friday and is our Personal Practice Pharmacist! He is ready and willing to answer and queries or questions you have regarding your medication. Just give us a call on 0117 9598939 and request a call back from him!

“I qualified as a pharmacist in 2007 and have worked both as a hospital and community pharmacist.I have joined Greenway as part of an NHS England incentive to introduce more clinical pharmacists into general practiceAs a clinical pharmacist I would like to support patients to get the most benefit from their medicines and empower patients to achieve optimal health and wellbeing.
I love spending time outdoors, enjoy sports, play guitar and enjoy travelling to new places.”


These staff are in the front line of our service. Please help them by being punctual, polite and as informative as possible.